Shipping policy

1. Shipping Availability

We currently offer delivery within Pakistan. Shipping availability may vary depending on the product and delivery location.

For international orders, please contact us before placing your order to confirm availability and shipping charges.

2. Order Processing

Orders are normally processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next business day. Once your order has been dispatched, you may receive shipping or tracking information where available.

3. Delivery Time

Estimated delivery time within Pakistan is generally 3–7 business days after dispatch.

Delivery times may vary depending on:

  • Your location

  • Courier service

  • Weather conditions

  • Public holidays

  • Unexpected delivery delays

  • Product availability

Remote areas may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Free shipping may be offered on selected products, promotional campaigns, or orders meeting specific conditions.

5. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and products.

Customers are responsible for providing a correct and complete delivery address and a valid contact number when placing an order.

6. Incorrect or Incomplete Address

Please make sure that your shipping address, name, and phone number are correct before placing your order.

Commerza.store is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated customer information.

Additional shipping charges may apply if an order needs to be re-shipped due to an incorrect address.

7. Delayed Deliveries

While we do our best to ensure timely delivery, Commerza.store is not responsible for delays caused by courier companies, weather, natural events, public holidays, strikes, or other circumstances beyond our control.

If your order is significantly delayed, please contact us and we will assist you in checking the status of your shipment.

8. Damaged Packages

Please inspect your package when you receive it.

If your package appears damaged, opened, or tampered with, please contact us as soon as possible and provide relevant photos or videos of the package and product.

We will review the issue and assist according to our return/refund policy.

9. Lost or Missing Orders

If you believe your order has been lost or has not arrived within the expected delivery period, please contact us.

We may need to contact the courier service to investigate the shipment before providing a resolution.

10. Contact Us

For any questions regarding shipping or your order, please contact us:

Commerza.store
📞 Phone: +92 301 9229265
📧 Email: commerzastore02@gmail.com
🌐 Website: commerza.store

We appreciate your trust in Commerza.store and are committed to providing you with a smooth shopping experience.